cane river

Supervisory Excellence

Human Resource Management (5 days)

This workshop is for new and experienced supervisors as well as high potential future supervisors.Participants will gain supervisory skills while learning all aspects of Federal human resource management.

This class bridges the science of management and the art of leadership while allowing participants to build a solid foundation in human resource functions, including position management, classification, staffing, recruitment (including off-the-street hiring authorities, diversity recruitment strategies and assessment questionnaire strategies), performance management, dealing with poor performance, leave administration and conduct and discipline.

It will also prepare participants to utilize basic team building and conflict management skills in the workplace.

Learning Objectives:

At the end of this course, the participant should:

  • Understand and be able to perform supervisory responsibilities in hiring, classification and position management
  • Apply the Merit System Principles in recruitment, selection and day-to-day supervision of employees
  • Be prepared to carry out supervisory responsibilities in performance management, rewarding and motivating employees, conduct and discipline and controlling absenteeism to improve individual and organizational effectiveness
  • Gain practical strategies for creating a positive work environment.

Modules Include:


  • Welcome and Introductions
  • National Park Service Supervisory Competencies
  • Leadership and Management
  • The Human Resource Life Cycle/the Work of the Supervisor
  • Merit Systems Principles/Prohibited Personnel Practices
  • Position Descriptions and Position Classification


  • My Values
  • Position Management and Succession Planning
  • Recruitment and Hiring
  • Veteran Hiring Authorities
  • Special Hiring Authorities


  • Recruitment and Hiring
  • Job Analysis and Assessment Questionnaire
  • Assessment Questionnaire Strategies
  • Constructing a Certificate
  • Veterans Preference
  • Selection Rules – Working a Certificate
  • Interviewing and Reference Checks
  • On-boarding


  • The Culture of Accountability
  • Writing Critical Elements
  • Writing SMART Performance Standards


  • Dealing with Poor Performance
  • Leave Administration
  • Conduct and Discipline


  • Team Building & Conflict Management (Leading People)
  • Oral/Written Communication & Interpersonal Skills (Building Coalitions/Communication)
  • Accountability & Technical Credibility (Results Driven)
  • Human Capital Management (Business Acumen)

Get in Touch

Contact us today to set up training or a workshop for your team!

Phone: 206 595-2545